IntakeAlerts & reason codes
Dispute resolution
Dispute Resolution
Recover chargeback revenue in one workspace — from early warning to representment.
82%RecoveryAvg. disputed revenue recovered
190+MarketsSupported corridors
12hResponseTypical first response
Supported payment methods across coverage markets
End-to-end workflow
Comprehensive Chargeback Management Solution
Manage the entire chargeback dispute lifecycle from start to finish, ensuring no case remains unresolved.
Automated intake from payment networks and acquirers
Evidence templates tuned by reason code and corridor
Post-resolution analytics to reduce repeat disputes
Early intervention
Chargeback Prevention
Use proactive measures to detect and address potential disputes before they escalate — surfacing risky behavior, duplicate claims, and policy gaps while good customers keep paying.
- User and transaction data analytics across channels
- High-risk and high-value user identification model
- Pre-dispute alerts tied to issuer reason codes and velocity rules
Case operations
Manage Chargeback Disputes
Deploy an advanced solution for managing and resolving disputes with clear ownership, SLA tracking, and expert-backed representments — so every case moves forward with the right evidence.
- Guidance from our dispute-resolution specialists on complex cases
- Detailed analytics and reports for trends by issuer, MCC, and region
- Collaborative review queues with audit-ready activity logs
Insights & optimization
Review and Summarize Chargeback Disputes
Dispute management experts and machine learning collaborate to summarize outcomes, recommend next actions, and continuously improve win rates across your portfolio.
- Dedicated chargeback and dispute management experts on demand
- Machine learning scores win probability and missing evidence
- Executive summaries with recovery impact and root-cause breakdown
Ready to expand across emerging markets?
Accept payments, send payouts, and manage local payment operations through one API.